COLD BOARD POLICIES
COLD BOARD ORDERING AND EVENT POLICIES

Liability
It is understood that COLD BOARD is only liable for services completed and provided by COLD BOARD and cannot be held liable for the services of other contracted vendors.
It is understood that in no event shall COLD BOARD be liable for consequential damages of any kind.

Cancellation Policy
If event is canceled, no portion of the fees paid to COLD BOARD will be returned. If the event is postponed in writing at least 3 days in advance of your event date, services contracted may be applied to a new date, if available (refer to Postponement Policy). All events cancelled or postponed must be made in writing from all signed parties.

Postponement Policy
If event is postponed, all services will cease at time of written notification of postponement, until a new date is provided. Payment schedule will be determined and readjusted after notification is received from you in writing about your new event date. If client requires services to resume, once the new event date has been established, second payment will be required at time of rescheduling your service.

Responsibilities
COLD BOARD is not responsible for Acts Of God, Natural Disasters, an Act Of Government such as A Declaration of National or Local Emergency, or Other Incidents Not within the control of the consultant, i.e. accident, death in the family, illness, pregnancy, pandemics, or sudden tragic circumstance. In such a situation, consultant will obtain, upon approval of the client, a qualified professional replacement to fulfill consultant’s obligations under the contract, at no additional charge to the client.

Costs
Any items purchased on behalf of client for day of event or prior will be billed directly to client.

Damage or Loss of Accessories
Client agrees to exercise all due responsibility in caring for and preserving the property of COLD BOARD. Clients shall remain responsible for all loss or damage to equipment used for event and rentals, up to and including actual replacement value for each missing or damaged item per cost.

Payment Schedule
A 50% Non-Refundable deposit and signed agreement is required to secure the date of your function. Remaining balance is due no less than 7 days prior to your event.

Attorney
If legal action is necessary to enforce the terms of this contract the prevailing party shall be entitled to reasonable attorney fees in additional to any other remedies to which that party might be legally entitled.

Appropriate Conduct/ Safe Working Environment:

Event
The Client(s) expressly agree(s) to take best efforts to provide COLD BOARD staff with safe and appropriate working conditions. In the event of circumstances deemed by either COLD BOARD or a bystander to present a threat or implied threat of injury or harm to COLD BOARD staff or equipment, COLD BOARD reserves the right to cancel all services remaining under this Agreement and leave the event. 

Non Event
The Client(s) expressly agree(s) to take best efforts to provide COLD BOARD staff with a safe and appropriate professional relationship. In the event of circumstances deemed to present a threat or implied threat of injury or unprofessional, harassing language or behavior to COLD BOARD staff, COLD BOARD will make reasonable efforts to notify the Client(s). If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time, COLD BOARD shall resume work in accordance with the original terms of this Agreement. If the inappropriate behavior continues, the Client(s) will agree to relieve and hold COLD BOARD harmless as a result of incomplete services under this Agreement, or for a lapse in the quality of the COLD BOARD work. The Client(s) shall be responsible for payment in full, regardless of whether the situation is resolved or whether COLD BOARD resumes work detailed in this Agreement.
 
Enlisting the services of COLD BOARD either in person, or through this website acknowledges that these terms have been read, that these terms are understood, and acknowledge agreement to be bound thereby. Any additions, deletions, or revisions must be made in writing and approved by all responsible parties. The parties agree that these terms are the complete and exclusive statement of the mutual understanding of the parties.

 
 
Other Details:
·    We deliver in and around the Cincinnati area for a flat fee or free on orders over $150. You are also able to pick your order up at our location! Let us know during checkout!
·    COLD BOARD boxes and trays contain perishable items, please plan accordingly when ordering to ensure prompt consumption or refrigeration of products.
·    COLD BOARD is capable of providing boxes and boards that meet specific Dietary requirements (i.e., Gluten Free, Vegetarian, Nut Allergy, etc.) – Please contact us with any questions: coldboardgourmet@gmail.com